ShelterDesk is the operations layer for short-term lodging. Coordinators run beds, meals, security, transport and housekeeping from one screen — and the people who need a bed sign up from their phone. No app. No login. No friction.
Whether it's a nurse stranded by an ice storm, a lineman after a substation failure, or a resident displaced by flooding — the request flow is the same. Three taps from a phone, no account creation, no app store.
Each site gets a stable URL like stay.shelterdesk.app/main. Drop it on Slack, in an email blast, or as a printed QR at the badge desk.
Name, nights needed, meals, accommodations. Optional transport pickup. The form remembers them by phone number for future events.
Reference code lands by SMS and on screen. Coordinators see the request live and assign a cot when the person arrives.
No password resets at 2 a.m. No app downloads on a 1-bar signal. The form works on a flip-phone browser.
ShelterDesk doesn't pretend a hospital and a county EOC do the same thing. It gives you the primitives — sites, beds, requests, roles, meals, transport — and lets you shape the workflow around the people you serve.
Keep critical staff on-site through ice storms, hurricanes, and surges. Coordinate beds across a system, not just a building.
Stand up community shelters in hours. Track headcount across sites, share meals & transport with the EOC, hand off to Red Cross.
Lodge mutual-aid crews, linemen, and contractors when they roll in from out of region. Track who's where, who ate, who's billable.
Convert gyms and student centers into temporary lodging without IT changes. Faculty, staff, students, and the public — all in one tool.
Requests come in. Beds get assigned. Kitchen counts update. Security checks people in. Housekeeping flips beds. Every team sees the same truth.
Every bed, every shift, color-coded by status. Hover for the full reservation. Drag to reassign.
Dietary tags & allergy notes flow from the request form to kitchen totals automatically.
Print-ready manifests by shift. Quick check-in/out. Incident log with timestamps.
Bed flips show up the moment a guest checks out. Track time-to-clean per location.
Inbound and outbound runs in one view. Assign drivers, set windows, share ETAs.
Every event auto-generates a report: headcount, meals served, dollars saved, lessons learned.
Map your hierarchy — system, region, facility, sub-facility — and lay out cots room by room. CPAP outlets, accessible spots, and aisle spacing all bake into the live board.
30-minute call, same-day setup for active events. No procurement gauntlet — we know how this works.